The purpose of this email is to compliment four of your installers and the training you have given them. I recently had a very large Sub-Zero installed and one removed. The team was extremely courteous, knowledgeable, competent and worked efficiently. They are an excellent representation of your company. Their names are: Rene Gonzalez, Alberto Bertani, Louis Genzalez.
In addition, Paul Brown in your customer service was extremely helpful. And, G.C. Refrigeration which first tried to fix my refrigerator was excellent!!
Please be sure to let the proper people at your company know about this communique.
Thank you for your time.
I know these past few months LFA has been experiencing many refrigeration and A/C issues, so I wanted to take the time to thank you for your willingness to work with us in getting these problems resolved. Your commitment to the church and your valuable expertise is extremely appreciated! I look forward to continue working with you. Again, thank you GC Refrigeration for your professional services! Please let me know if you need anything from LFA or myself.
HUNTER WATT, LAREDO FIRST ASSEMBLY
“As small business owners we understand the attention to detail and importance that must be placed to customer service. When asking for recommendations that would fit these needs in Laredo, GC Refrigeration was always the first mentioned. Throughout the entire install with GC Refrigeration we were very satisfied with their business practices and the way they handled all our concerns and questions. They did a superb job installing our ice machine, beer draft system, and walk in cooler. They were the only company in Laredo that we trusted with our beer draft system which in our industry is key to overall sales and production of our business. We were and are still very satisfied even three months after the install with our walk-in cooler and the constant attentiveness that they have shown with their service and product. We hope to keep this business relationship going far into the future as we both grow and expand our business together with GC Refrigeration.”
JAIME CAMPOS - OWNER/OPERATOR, BAR NIDO
“Adrian installed our NEW State of the Art System about 3 1/2 years ago. Outstanding Service and very professional and courteous. Recently I needed help with some repairs, and Adrian arrived in a timely manner and took care of the problem and got us going again. He not only saved our sales, but I love the fact that he explained what was going on and needed to get us going. He was here the entire day until our system was repaired again and back to a flawless pour. If at anytime we were to do another of our establishment, Adrian would definitely be our to go guy. Great Service and Integrity from him.”
RICHARD GUEVARA - GENERAL MANAGER, TONY ROMA'S
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Repairs, Maintenance, Service, Installation
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